Privacy Policy
At FullMoon Autoworks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and products. By using our website and services, you consent to the collection and use of your information as described in this policy.
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1. Information We Collect
We collect various types of personal information to provide our services, enhance customer experience, and communicate effectively with you. The types of information we collect include:
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Personal Information: Name, phone number, email address, mailing address.
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Vehicle Information: Vehicle make, model, year, and any other details relevant to the services you request.
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Payment Information: Credit card details, billing address, and other payment-related data.
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Usage Data: Information on how you interact with our website, including browsing behavior, IP address, and device information.
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2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To Provide Services: To process orders, provide quotes, and complete installations.
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To Communicate with You: To respond to inquiries, send service updates, promotional offers, and other communications related to your vehicle services.
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To Improve Our Services: To analyze website usage, enhance user experience, and improve our products and services.
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To Process Payments: To complete transactions securely and accurately.
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To Comply with Legal Obligations: To meet legal, regulatory, and contractual obligations.
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3. How We Protect Your Information
We take reasonable precautions to protect your personal information and ensure its security. This includes using industry-standard encryption methods, firewalls, and secure payment gateways. While we implement security measures, no method of data transmission or storage is 100% secure, so we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email marketing providers).
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Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. Cookies are small data files stored on your device. You can control cookie settings through your browser; however, disabling cookies may impact your ability to access certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
7. Your Data Protection Rights
You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us at info@fullmoonautoworks.ca.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates to this policy on our website and will indicate the effective date of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us:
FullMoon Autoworks
613.608.8468
Orleans, Ontario