Terms & Conditions
1. Introduction
Welcome to FullMoon Autoworks! By accessing or using our website, services, or booking an appointment, you agree to be bound by these Terms and Conditions. We may update or modify these terms at any time without notice, and all changes will be effective immediately upon posting on this page.
2. Services Provided
FullMoon Autoworks provides a range of automotive services, including window tinting, paint protection film (PPF) installation, rustproofing, architectural window films, and other related services. We strive to offer high-quality products and services, including industry-leading brands like XPEL. We reserve the right to modify, suspend, or discontinue any services at our discretion, and we will notify customers of any significant changes.
3. Appointment Scheduling
To book a service with FullMoon Autoworks, customers must schedule an appointment via our website or contact us directly. We recommend scheduling in advance to ensure availability. Appointment times are subject to availability and may be adjusted based on demand. Customers will be notified of any changes or cancellations. For certain services, a deposit may be required to confirm the booking. If the appointment is canceled with less than 24 hours’ notice, a cancellation fee may apply.
4. Pricing
The prices listed on our website or quoted during consultations are estimates and may vary based on the specifics of the vehicle or service. Prices do not include applicable taxes, fees, or other charges. Final pricing will be confirmed at the time of booking or upon completion of the service. FullMoon Autoworks reserves the right to adjust prices at any time without prior notice. Payment is required at the time of service completion, unless otherwise arranged.
5. Payment
We accept the following payment methods: credit cards, debit cards, bank transfers, and cash. Payment will be processed after the completion of the service, unless a deposit is required upfront. In the event of non-payment or a dispute over payment, FullMoon Autoworks reserves the right to pursue legal action to collect any outstanding amounts. Please contact us if you encounter any issues with payment.
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6. Cancellations and Refunds
We understand that plans change. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. If a cancellation occurs with less than 24 hours’ notice, a cancellation fee may apply. We offer refunds or service credits on a case-by-case basis, depending on the nature of the issue. Refunds are not granted for services that have already been completed unless a product defect or issue is identified.
7. Warranty and Guarantees
At FullMoon Autoworks, we stand by the quality of our services and products. We offer warranties for all window tinting and paint protection film (PPF) installations. These warranties typically cover defects in materials and installation, including peeling, fading, bubbling, and cracking. Tinting warranties vary based on the brand and product used. Our warranties do not cover damage resulting from accidents, misuse, neglect, or failure to maintain the service. The warranty duration varies based on the product. Please inquire about specific warranty details at the time of service.
8. Liability
FullMoon Autoworks is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the cost of the services provided. We are not responsible for damage caused by third-party actions, environmental factors, or any other cause beyond our control. In the case of damage during installation, we will make reasonable efforts to repair or replace the affected areas.
9. Privacy and Data Protection
FullMoon Autoworks values your privacy. We collect personal information, including name, contact details, vehicle information, and payment details to process orders, communicate with customers, and improve our services. This information is securely stored and not shared with third parties unless required by law. We use industry-standard encryption to protect your personal data. By using our services, you agree to the collection and use of your data in accordance with our Privacy Policy.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, trademarks, and other materials, are the property of FullMoon Autoworks and are protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of our content without prior written consent. Any use of our content without permission may result in legal action.
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11. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the effective date. Your continued use of our website or services after any modifications indicates your acceptance of the updated terms. It is your responsibility to review this page periodically for changes.
12. Governing Law
These Terms and Conditions are governed by the laws of the province of Ontario, Canada. Any disputes or claims arising from the use of our website or services will be resolved in the courts located in Ontario. You agree to submit to the exclusive jurisdiction of these courts.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
FullMoon Autoworks
613.608.8468
Orleans, Ontario